Privacy Policy
Convert Pilot CMO Privacy Policy
Effective date: May 26, 2026
This Privacy Policy explains what information Convert Pilot CMO collects, how we use and protect it, and when it may be shared. It applies to our website, client communications, advertising services, and authorized Google Ads API access.
Information We Collect
Contact information, such as name, email address, phone number, company name, website, and messages submitted through our website, email, forms, or support channels.
Business and advertising information, such as service areas, offered services, advertising goals, monthly ad spend ranges, lead-quality notes, conversion goals, and campaign preferences.
Google Ads account information when you authorize access, including customer IDs, account structure, campaign settings, keywords, negative keywords, ads, assets, budgets, bidding settings, search terms, conversion actions, change history, recommendations, and performance metrics such as impressions, clicks, cost, conversions, CTR, CPC, conversion rate, and cost per conversion.
Technical information, such as IP address, browser type, device information, pages visited, referral URLs, and timestamps when you use our website or related services.
How We Use Information
We use information to provide Google Ads audits, account analysis, campaign planning, optimization recommendations, reporting, conversion tracking review, lead-quality analysis, support, and client communications.
We may use authorized Google Ads API data to retrieve account data, evaluate campaign performance, identify issues or opportunities, prepare recommendations, and make changes only when authorized by the account owner or an approved representative.
We use technical information to operate, secure, troubleshoot, and improve our website and services.
How We Protect Information
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Access to Google Ads data and client information is limited to personnel and service providers who need it to provide, secure, or support the service.
We use reasonable security practices such as access controls, account authentication, encrypted transport where available, and periodic review of connected account access.
Information Sharing
We do not sell personal information or Google Ads data.
We may share information with service providers that help us operate the website, communicate with users, host systems, analyze performance, provide support, or deliver contracted advertising services. These providers are permitted to use information only to provide services to us.
We may share information when required by law, legal process, or governmental request, or when necessary to protect rights, safety, security, or prevent fraud.
We may share advertising work product, reports, or account changes with the client, account owner, or authorized representatives connected to the applicable Google Ads account.
Google Ads API Data
Google Ads data is accessed only after authorization and is used only to provide advertising services requested by the account owner or authorized representative.
We do not use Google Ads API data for unrelated advertising, resale, or building unrelated user profiles.
You can revoke our Google Ads access at any time from your Google account permissions or Google Ads account settings. After revocation, we will no longer be able to retrieve new Google Ads data from that authorization.
Retention
We retain information only as long as reasonably necessary to provide services, maintain records, meet legal or contractual obligations, resolve disputes, enforce agreements, and support security and operations.
When information is no longer needed, we delete it or de-identify it where practical, subject to backup, legal, accounting, and operational requirements.
Your Choices
You may request access, correction, deletion, or restriction of personal information by contacting us.
You may opt out of non-essential communications by using unsubscribe instructions where provided or by contacting us directly.
You may decline to provide certain information, but some information may be required to provide the requested service.
International Processing
Convert Pilot CMO is based in Montreal, Quebec, Canada. Information may be processed in Canada, the United States, or other locations where our service providers operate.
When information is transferred or processed internationally, it may be subject to the laws of those jurisdictions.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
For privacy questions or requests, contact Convert Pilot CMO at contact@convertpilotcmo.com.